Track and manage your order
Use our self-service tools for everything you need to know related to your order or planning appointment:
- Check your invoices;
- Review your order/planning appointment details and easily monitor its status;
- Change the delivery or planning date and even request an assembly service;
- Check the status of a process, for example refund;
- Cancel your order or prepare a return in case you change your mind.
Order status
For delivery services (not available for Click and collect in stores or pick-up points).
TrackMy case
Track your case status and next steps, such as your refunds. Log in to your IKEA account first.
Track and manage